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Centralizing collection &
payment systems
with SaaS

Founded in 1853, the Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the group designs and provides game-changing solutions that are both useful and practical for water, waste, and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. .

Veolia now boasts 250 office locations across 45 countries and deals with 250 different banks in 70 countries. In May 2021, the company signed a merger deal with Suez, cementing its position as a worldwide leader in ecological transformation and bringing its total annual revenue to around €37 billion—a jump that put pressure on the treasury department to keep up with the group’s payment management needs.
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Old technology, new demands

Veolia was managing its treasury payments with a generic on-premise solution that had not been specifically designed for treasury. The technology was old, inefficient, and ill-equipped to keep up with the volume of transactions the group’s treasury department needed to process on SWIFT at the speed they wanted to do it.

“When our business units started using our former solution to submit commercial payments, it couldn’t cope with the increased transaction volume,” explains Samer Sibahi, Head of Project Management and Treasury Systems. “We jumped from two million payments a year to 22 million, and today we’re at 25 million. The technology simply wasn’t designed to handle this kind of volume, so we needed to find a dedicated SWIFT module that could support the treasury needs of a big international group like ours.”

Making changes to the old system was also a slow, complicated process. “We used to include the initials ‘IR’ in payment requests by default because that was the name of our solution. Our bank called and said we had to stop because it was the country code for Iran. It should have been a simple fix, but changing even just this tiny detail in our system was a huge deal and a big headache,” Sibahi recalls.

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A web-based solution with visual mapping lets us make changes, test them directly within the system, and deploy them in 2 hours without a master’s degree in coding and without restarting anything. This is the kind of agility we were looking for and that we didn’t have in the past.
Samer Sibahi, Head of Project Management and Treasury Systems
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The standout choice

Veolia decided they needed to move from on-premise technology to a SaaS-based solution that could be managed and operated outside the company. They had two main objectives:

1/ Merge all the disparate payment systems in use by the Paris head office and the group’s international subsidiaries into one centralized payment system, maintained and managed from Paris.

2/ Use the system to maintain a “global balance sheet” for the company, settling debts via intra-company transfers between subsidiaries when possible, rather than going through a bank and paying unnecessary fees.

After carefully reviewing all the main players on their shortlist, Veolia concluded that Datalog was the only solution that met every single one of their requirements and was powerful enough to handle the high transaction volume at the speed they needed to process it.
Datalog’s solution also came with its own team of dedicated consultants to ensure the implementation and training process went smoothly and disrupted their business as little as possible.

Bringing it all together

Since managing and tracking payments was their most pressing issue, Veolia decided to begin their “treasury makeover” with Datalog’s Payment Factory. After successfully implementing the solution at their head office in France, they rolled it out to users at all of the group’s subsidiaries worldwide. Subsidiaries continued to make their own payments from their own bank accounts, but transactions were now all recorded and tracked in one centralized company-wide system based in Paris.

Thanks to Datalog’s Payment Factory, Veolia has been able to automate, track and secure all of its payments and collections within a single system, allowing the treasury team to do their work efficiently and act quickly and decisively, certain in the knowledge that they have a comprehensive global overview of all the group’s payment activity, across all of its entities.

No limits

“With the Suez merger, I know there will be a bigger load on the system, but I’m really not worried. I’m confident the solution is powerful and flexible enough to handle it. And because it’s a SaaS-based system, Datalog will take care of any hardware issues, like infrastructure or memory,” says Sibahi.

“We’re impressed with how Datalog continues to invest in their technology, adding new dashboard features, improving the user experience and making it even more flexible and customizable,” he observes. “They’re not just focused on SWIFT, but also cash flows, financial instruments, and following the global treasury market. We can see that the day we want someone to take over the scope of our whole treasury, they’ll be the right people for the job.”

With Datalog

Changes are quick and easy

Datalog’s easy-to-use visual interface allows Veolia’s treasury team to make changes on the fly, with no need for tech support.

No more missed deadlines

Datalog manages, tracks and provides alerts and reminders about important details like updates to legislation, payment defaults, issues with insufficient funds or rejected files.

Fewer delays

Veolia can run multiple checks on dates, accounts, controls, etc. before submitting to SWIFT, minimizing rejections due to errors. Payments go through right away, when needed.

Unlimited processing power

Datalog is powerful enough to handle the 25 million payments a year that Veolia needs to process, and the exponential jump in transaction volume expected with the Suez merger


Data is more secure


Datalog fully encrypts Veolia’s data from ERP to SWIFT transaction.

No on-premise installation or maintenance

Datalog’s web-based SaaS solution is housed and managed off-site by the Datalog team, rather than Veolia’s IT department


24/7 expert support


While Payment Factory gives users as much autonomy as possible, Veolia knows it can call on Datalog 24/7 if there’s a problem they can’t handle.

Changes are quick and easy

Datalog’s easy-to-use visual interface allows Veolia’s treasury team to make changes on the fly, with no need for tech support

No more missed deadlines

Datalog manages, tracks and provides alerts and reminders about important details like updates to legislation, payment defaults, issues with insufficient funds or rejected files

Fewer delays

Veolia can run multiple checks on dates, accounts, controls, etc. before submitting to SWIFT, minimizing rejections due to errors. Payments go through right away, when needed

Unlimited processing power

Datalog is powerful enough to handle the 25 million payments a year that Veolia needs to process, and the exponential jump in transaction volume expected with the Suez merger

Data is more secure

Datalog fully encrypts Veolia’s data from ERP to SWIFT transaction. “A year after we adopted Payment Factory, Veolia hired a company to audit/hack it. They managed to break in and access the system, but they couldn’t read or do anything with the files, so the data was useless to them.”

No on-premise installation or maintenance

Datalog’s web-based SaaS solution is housed and managed off-site by the Datalog team, rather than Veolia’s I.T. department

24/7 expert support

While Payment Factory gives users as much autonomy as possible, Veolia knows it can call on Datalog 24/7 if there’s a problem they can’t handle. “Someone is always available on the phone to answer questions,” says Samer. “Datalog’s consultants are experienced and knowledgeable about treasury, so they offer us business support as well as technical support.”
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