Previously known as ACOSS (Central Agency of Social Security Organizations), Urssaf Caisse Nationale (Union for the Collection of Social Security and Family Benefit Contributions) plays a key role in the collection and distribution of French social security contributions.
It manages the treasury of the various branches of the French social security system to finance benefits for millions of French citizens (healthcare, unemployment, retirement, family support, etc.).
The numerous software systems used by Urssaf until 2021 were functionally segmented, difficult to maintain, and hard to adapt to the increasingly demanding processes (flow volume, flexibility, etc.) inherent in the new responsibilities of the Urssaf treasury function. At the same time, a large-scale digital transformation project was launched, aiming to place the implementation of the new TMS at the core of Urssaf’s information system.
“Urssaf Caisse Nationale manages €500 billion in contributions and €530 billion in payments each year, facilitating the payment of social benefits and overseeing the financing flows.”
Omar Pazmiño, IT Mission Manager at Urssaf
Loïc Girard, Treasury Business Analyst Manager at Urssaf
Urssaf Caisse Nationale was looking for a solution that offered quick onboarding and a vendor capable of meeting several key criteria:
Demonstrate treasury expertise to help build a strong treasury culture across the 22 Urssaf offices, where few treasurers had prior experience with treasury management systems.
Bring end-to-end expertise—covering project management, systems, and technical aspects—to accelerate implementation, particularly when it came to interface development.
Adapt to specific challenges as they arise, whether functional issues or server performance concerns.
The IT transformation plan of Urssaf Caisse Nationale included a dozen projects, with the TMS serving as the central element. The requirements gathering and process modeling phase was therefore handled with particular care. Within the Competitive Procedure with Negotiation (CPN), 400 specific points were dedicated solely to the TMS. This phase allowed Acoss managers to gain new skills and a deeper understanding of the treasury function, including its technical aspects.
When working in Social Security, new rules can emerge at any time, especially when policymakers shift their strategy.
The system meets all of Urssaf's requirements, displaying and logging the majority of its processes. Treasury teams and the IT department now spend less time reading logs and more time stepping back to make better decisions
The deployment of the TMS triggered a shift in business mindset at Acoss, along with a significant upskilling of teams. It enabled everyone to speak the same ‘treasury language’ and helped strengthen the relationship between local and central teams.
After rolling out the cash management module of Datalog TMS, Acoss moved forward with implementing the payment factory and bank connectivity modules, in order to centralize and streamline all payments and direct debits within the TMS.
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Payment Factory
Automate, track & control all of your inbound & outbound payments from one centralized system.
Cash & Liquidity Management
Automate a continuous flow of cash to the right places across your global business accounts.
In-House Banking
Configure and manage intra-group transfers, loans, and financial compensation from a central SaaS platform.
